Shipping Policy
How your orders travel from The Art Barn to your doorstep — quickly, securely, and with tracking along the way.
Original Illustrations
5–10 business daysShipped within 5–10 business days of your order. Timelines may vary during high-volume periods or carrier delays.
Custom Illustrations
By consultationShipping timeframe varies and will be communicated via email after your consultation.
Carriers
We primarily use USPS or UPS for domestic shipping within the United States. Tracking numbers will be provided when available.
Rates
Shipping costs are calculated at checkout based on your location and order weight. We offer standard flat-rate shipping for select items.
Locations
We currently ship within the United States. International shipping is not available at this time.
Processing
Orders are processed Monday–Friday, excluding holidays. You will receive a confirmation email after placing your order, and a second email with tracking information when your order ships.
Please note
- Poetic Bipolar Mind is not responsible for shipping delays caused by carriers.
- We are not responsible for lost or stolen packages marked as delivered.
- We are not responsible for incorrect addresses provided at checkout — please double-check your shipping address before placing your order.
If you need assistance, contact us promptly at contact@poeticbipolarmind.com.
Changed your mind?
We do not accept returns or issue refunds — all purchases are final sale. Read the full policy for details on damaged or defective items.
Refund & Return Policy